Shipping Information

United States

We ship to all 50 states. Orders are processed within 1-3 business days. Delivery typically takes 7-15 business days depending on your location. Shipping costs are calculated at checkout.

South Africa

We ship nationwide across South Africa. Orders are processed within 1-3 business days. Delivery typically takes 10-20 business days. Shipping costs are calculated at checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number.

Returns and Refunds

If you have an issue with your order, please contact us within 14 days of receiving your item.

Damaged or Incorrect Items

If your item arrives damaged or you received the wrong product, contact us with a photo and your order number. We will arrange a replacement or full refund at no cost to you.

Refunds

Approved refunds are processed within 5-7 business days and returned to your original payment method. You do not need to return the item in most cases.

Contact Us

To report an issue, use the contact form on our website and include your order number and a description of the problem.